Delivery Information

We aim to dispatch all orders as quickly as possible. Please allow the following processing times before delivery:

  • In-stock items: Usually dispatched within 1–2 working days.
  • Custom or personalized items: May take 3–5 working days before dispatch.

Delivery Options

UK Mainland:

  • Standard Delivery (3–5 working days) – Free on orders over a certain value.
  • Express Delivery (1–2 working days) – Available for an additional fee.

International Delivery:

  • Delivery times vary depending on destination.
  • Customs or import charges may apply; these are the customer’s responsibility.

Tracking Your Order

Once dispatched, you will receive a confirmation email with tracking information. You can check the status of your order by visiting gillsailingshop.com and logging into your account.

Returns & Exchanges

If you need to return an item, please see our Returns Policy for details.

For any further questions, please refer to our Help Center.